Shalimar Community Care

At Shalimars, we pride ourselves on delivering not only exceptional coconut oil products but also outstanding customer service. Our customer care team is dedicated to ensuring a positive experience for everyone who interacts with our brand.

1. Prompt and Friendly Support

We understand the importance of timely assistance, which is why our customer care representatives are trained to provide prompt, courteous, and helpful service. Whether you have a question about our products, need assistance with an order, or want to provide feedback, our team is ready to help.

2. Multiple Contact Channels

We offer various ways for you to reach out to us, including phone, email, and live chat. This accessibility ensures that you can connect with us through your preferred method, making it easier to get the support you need.

3. Product Information and Guidance

Our knowledgeable staff is equipped to provide comprehensive information about our products, usage tips, and benefits. We aim to empower our customers with the information needed to make informed decisions about their purchases.

4. Resolving Issues Efficiently

Should any issues arise, our priority is to resolve them swiftly and effectively. We are committed to ensuring customer satisfaction and will go the extra mile to address any concerns, ensuring you feel valued and heard.

5. Continuous Improvement

We value customer feedback as it helps us improve our products and services. We encourage you to share your experiences with us, allowing us to enhance our offerings and better serve you in the future.

Conclusion

Shalimars is dedicated to providing a seamless and enjoyable customer experience. Our customer care team is integral to achieving this goal, reflecting our commitment to quality and client satisfaction every step of the way.

Community Care in Shalimar’s CSR Policy

Shalimar Chemical Works Pvt. Ltd. is dedicated to fostering vibrant and resilient communities, reflecting its commitment to purity, trust, and social well-being. The Community Care focus area aims to uplift the quality of life in the regions where we operate, with an emphasis on sustainable development and cultural engagement.

Community Infrastructure Development: Support the construction and maintenance of essential facilities such as community centers, sanitation systems, and clean water sources in underserved rural areas to enhance living standards.

Cultural Preservation and Engagement: Sponsor local festivals, such as Durga Puja, and cultural programs to celebrate and preserve India’s rich heritage, fostering community pride and unity.

Health and Wellness Outreach: Organize health camps and awareness drives on nutrition, leveraging Shalimar’s expertise in edible oils and spices to promote healthy cooking practices.

Women and Youth Empowerment: Provide skill development programs, including training in spice blending and small-scale food processing, to create economic opportunities for women and youth in local communities.

Volunteer Engagement: Encourage Shalimar employees to participate in community service initiatives, building stronger connections between the company and local stakeholders.

100% Natural Ingredient

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Made In India

Cruelty Free

Eco-friendly Packaging